1. Tap Card Los Angeles
2. Los Angeles Tap Card Balance

TAP cards can hold different types of passes, transfers, zone passes and Stored Value for seamless travel throughout the greater Los Angeles area. Can I use a WageWorks Visa® Prepaid Commuter Card or a WageWorks MasterCard® Prepaid Commuter Card to load a TAP card? How can the answer be improved?

Tap Card Los Angeles

General Information The TAP card is a smartcard onto which participants can electronically load: Metro passes TAP participating regional and local transit system passes EZ transit passes Stored Value or any combination of the four If a participant registers their card, it provides increased security against loss or theft because the card can be deactivated and replaced with the value remaining at the time of deactivation for a $5 fee. Participants can Balance Protect their card by going to taptogo.net or calling 866. TAPTOGO (866.827.8646) TAP Customer Service The TAPTOGO Customer Service number is 866-TAPTOGO ( 866.827.8646) If a participant receives a card that is not working or a TAP Customer Service Representative says there is nothing loaded to the card, they should call WageWorks Customer Service. WageWorks will work with TAP to get funds on the card or if necessary mail out a new card.

Los Angeles Tap Card Balance

Important Reminder:Participant can obtain a TAP card at any TAP vendor locations. The TAP call center can transfer funds from the expiring card to the NEW one for cards obtained at a Metro Service Center. For cards obtained at a vendor location, participant must contact the TAP call center at 866-TAPTOGO for any necessary transfers. Important Reminder: Participant MUST update the WageWorks site with their NEW TAP card number or WageWorks will not be able to load their order to the NEW card. This can be accomplished by logging into the WageWorks site or calling WageWorks customer service. Order Timeline The timeline of events is as follows: • Your WageWorks order is cutoff by your Employer cutoff date. • If you’ve selected the WageWorks Commuter Card, your funds will load to your card by the 20 th • Once your WageWorks Visa® Prepaid Commuter Card or a WageWorks MasterCard® Prepaid Commuter Card has loaded you can load your TAP card at any time.